JeaP always endeavours to get your merchandise into production on the day your order is placed and dispatched, within 7-10 working days. Delivery for Screen Printing & larger orders may take a little longer, however, most orders should arrive with you within the following time frames:

United Kingdom: 7-10 working days
Western Europe: 10-14 working days
Rest of the World: 14-21 working days

Dispatch Methods

We like to use a guaranteed Next Day Delivery courier service for our deliveries. Your orders will need to be signed for, so if you’re not in, the courier company will drop a card through the door. On most occasions they will try to deliver the next day. We can also ship to an alternative delivery address, please ensure you let us know if it will be different to the invoice address.
We can also provide a same day shipment service within certain areas, in general this is for small items that can be couriered by bike or transported in a minicab.
Please contact us to arrange these services for you.

Delivery Times

Deliveries are typically delivered between 9am – 5.30 pm, however we can arrange for pre 9am, pre 10am & pre 12am deliveries. We can also arrange a Saturday delivery for you upon request. Please note there will be an additional charge for the pre noon and Saturday delivery slots.
Unfortunately we are not able to give a time slot for your delivery.

Express Delivery

Sometimes there are occasions when you need that special item created and delivered as soon as possible. We do endeavour to offer a next day service and if you are based in London can generally also arrange a Special Same Day Delivery for you too. You can also arrange for your own courier to collect from us.
To enable us to give you the best possible service, it is recommended that you allow at least three working days for your goods to be decorated & dispatched however, if you require something sooner, please do not hesitate to pick up the phone and give us a call.

Delivery Charges

Delivery charges are calculated based upon the weight of the goods. The cost of delivery will be added to your order and is clearly displayed on your quotation or Sales Order.

International Orders

JeaP accepts orders from most anywhere in the world. We also ship orders abroad and can arrange all of the necessary carriage for you. Please contact us directly to arrange the order.

Checking the Status of an Order

For all delivery enquiries, please Email us via our Contact Us page or call Customer Service on 020 8523 1617.