Images and Artwork
It is very important to us to get your products right! We personally inspect every image and piece of artwork to ensure that the finished product is going to turn out just right. We will contact you prior to commencing production if we believe the design to be substandard.
Please be aware that the printing process and creative artwork can be rather complex and confusing. The best way for you to ensure that your finished products are going to look as you expect it is to Contact Us with any questions or concerns. We will be happy to take a look at your designs and let you know if they are suitable and if there will be any additional charges for their use.
The best way to be sure of the highest quality is to use a professional graphic designer or photographer. We realize this is not always appropriate or feasible. As such, below we have laid out some basic information for those wishing to submit their own artwork or images.
Although we will contact you if we believe the images are unsuitable, you are ultimately responsible for the quality of your images and all items produced using those images.
There are two completely different types of designs that are used depending on the design. The distinction is important and different guidelines apply to each.
Bitmaps are images that may have come from a digital picture or scanned picture. The main point to understand about bitmaps is that they created by thousands of small points (called pixels) of one colour each. Bitmaps file can be saved as a .bmp, .jpg, .jpeg, .gif, .png, MacPaint, or others. Bitmaps will become grainy and blurry as they are enlarged.
Bitmaps are typically not suitable for embroidery.
Resolution is determined by how many coloured dots (pixels) make up the image per inch. A higher number of pixels results in an image with finer detail. Higher resolution also enables better enlarging of the image.
Images should be at least 150 dpi (dots per inch) but 300 dpi is preferable. Note that resolution decreases as the image is enlarged. Therefore the resolution should be for the size that it is to be printed. Images with a resolution of over 300 dpi are not appreciably better.
Remember that if you wish to enlarge your image, the pixels within the image will also be enlarged, so it might become more ‘grainy’ than you would like.
There are several formats for bitmaps and most are fine for us to work with. We often can also work with PDF’s or Word documents.
An important point to understand is that an image may not look precisely the same printed as it does on your computer screen. The main reason is that there are two different methods of producing colour. The images produced on your screen are comprised of Red, Green, and Blue lights (RGB) projected onto the screen. Images printed on paper are a mix of Cyan, Magenta, Yellow, and Black ink (CMYB).
Getting your images to us
1. You may email an image for us to use and can be in one of the following file formats:
• .jpg / .jpeg
You also may upload a Word Document (.doc) or a PDF file (.pdf).
You may email your images by uploading them on the Contact Us page
2. Post your images
You may post your images to:
JeaP Clothing & Promotions
24 Higham Station Avenue
Chingford, London, E4 9AZ
Most bitmaps will be printed (they are usually not suitable for embroidery) and thus no additional charges typically apply unless you would like us to do retouching on the photo (cropping, red eye removal, etc). Please Contact Us directly for a quote for these services.
Be aware that images taken from the Internet are most likely to be protected by copyright laws. We will not produce any item that may infringe on these laws.
We will not produce any images that are crude, indecent, or defamatory.
Vector artwork is designed in a special software program, typically Adobe Illustrator. Unlike bitmaps, vectors are not based on pixels, but rather points on a line. As such, vectors are able to be re sized without any loss of quality. Most logos are vector based and can be saved as an AI, EPS, WMF or others.
We prefer that artwork sent to us is in the Adobe Illustrator or EPS format. Please Contact Us if you need to send the image in a different format to ensure that we are able to use it.
If your designs are to be or have been designed by a professional graphic designer, then most likely the artwork will be fine. Please Contact Us directly if you would like us to design your image or if you are designing it yourself.
Vector artwork is typically logos, which are typically embroidered. All images that are embroidered are subject to a one time digitisation fee. No other charges will apply unless additional time is required to prepare the artwork. Please Contact Us if you are unsure.
No artwork will be returned unless requested